These terms and conditions (the "Terms and Conditions") govern the use of www.beardonepro.com (the "Site"). This Site is owned and
operated by Cocole, LLC. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Effective Date: 20th day of October, 2025
Intellectual Property
All content published and made available on our Site is the property of Cocole, LLC and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
SALES OF GOODS & SERVICES
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available on our Site:
• Beard Oil;
• Beard Scrub;
• Facial Cleanser;
• Facial Moisturizer;
• Turmeric Face & Body Exfoliate; and • The Beard Kit.
The following services are available on our Site:
• Refresh Facial;
• Beard Treatment; and
• Beard Treatment & Refresh Facial.
The services will be paid for in full when the service is ordered OR When the service is finished, depending on the option selected at the time of booking.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all
products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate
as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all
goods and services we provide. You agree to purchase goods and services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. Ifwe cancel your order and have already
processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your
payment instrument to verify receipt of any refund.
CONTACT INFORMATION
Please contact us if you have any questions or concerns. Our contact details are as follows:
softglamatl@gmail.com or
lee@beardonepro.com
(470) 630-2404
1755 The Exchange SE, 360G, Atlanta, GA 30339
CHANGES
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws,
those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by
the removal and the rest of these Terms and Conditions will still be considered valid.
Severability
Except where prohibited by law, by using this Site you indemnify and hold harmless Cocole, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
INDEMNITY
These Terms and Conditions are governed by the laws of the State of Georgia.
APPLICABLE LAW
Cocole, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
LIMITATION OF LIABILITY
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Consumer Protection Law
Returns can be made in person at the following location(s): 1755 The Exchange SE, 360G, Atlanta, GA 30339.
Returns can be made by mail. To return a good by mail, follow the following procedure:
Please email lee@beardonepro.com with the subject line "Return + your order number." Once a return label is provided, pack all items eligible for return in original packaging and ship.
RETURNS
Refunds
Refund requests must be made within 14 days after receipt of your goods. Refunds do not apply to the following goods: • Opened or used products and sale items
REFUNDS FOR GOODS
All services sold on our Site are non-refundable. Cancellations will be accepted up to one hour before scheduled appointment time. If a cancellation is made within an hour of the scheduled appointment time, you will be required to pay the full service fee plus any gratuity added at checkout if applicable.
REFUNDS FOR SERVICES
PAYMENTS
We accept the following payment methods on our Site:
• Credit Card;
• PayPal; • Debit;
• Shop Pay;
• Venmo;
• Google Pay; and
• Apple Pay.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to
use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping & Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
• Standard delivery by USPS. Delivery takes 5 - 7 business days ..
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to
unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the
delivery of your goods to the wrong address or wrong person as a result of you providin us with inaccurate or incomplete information.